Let us help.

We are ready to answer all your questions and concerns through the following channels.

Contact us

Reservations, Debt collection and Food and Beverages Packages sales

Our Custome Service hours go from 9 AM to 7 PM (Mexico City’s local time) from Monday to Friday
and from 9 AM to 3 PM (Mexico City’s local time) on Saturday and Sunday.

customerservice@pacifica.com.mx

Sales

Ixtapa 755-555-2500
servicio.ventas@pacifica.com.mx

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